Scope

This is our Privacy Policy, which is referred to in these Terms as DALONGPAY, we or us. This Privacy Policy applies to information we collect from users of our Android and iOS mobile apps, recipients of our emails, or when you otherwise interact with us. It describes the data that we collect about you, and how we use, share and protect this data.

Collecting and Using Data

Data You Provide To Us. We collect information that you provide to us, including:

  • your name, email address, mobile phone number or other government-issued ID number, date of birth, physical address, and crypto currency preference, such as when you create an account, complete your profile or submit a request for support;
  • information about transactions you complete using our services, including the amount of funds, the type of transaction executed, and other related information;
  • we collect from your mobile device a unique ID (where your device is an iPhone, we also collect the Apple-recommended CFUUID (the Core Foundation Universally Unique Identifier)).

Other Data Collected

We may also automatically collect the following data:

  • Cookies
    We use cookies on our website to collect data about your visit and to allow you to navigate from page to page without having to re-login each time, count visits, and see which areas and features of our website are popular. We do not link the information we store in cookies to any information you submit while on our website. We may also use the data collected via cookies to tailor advertisements to you and to track the popularity of our website. Our use of cookies and other technologies may allow us and third parties to collect information about your browsing activities over time and across different websites following your use of our services.
  • Do Not Track
    Our Service currently does not respond to "Do Not Track" signals and operates as described in this Privacy Policy whether or not a Do Not Track signal is received. If we do so in the future, we will describe how we do so in this Privacy PolicyOur Service currently does not respond to "Do Not Track" signals and operates as described in this Privacy Policy whether or not a Do Not Track signal is received. If we do so in the future, we will describe how we do so in this Privacy Policy.

By voluntarily providing us with personal data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide personal data to us, you acknowledge and agree that such personal data may be transferred from your current location to the offices and servers of DALONGPAY and the authorized third parties referred to in this policy.

How We Protect The Data We Collect

We use reasonable physical, electronic and procedural safeguards to protect the personal information that we obtain from you from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We use industry best practices to keep any information collected and/or transmitted to our services secure. This includes the use of HTTPS with TLS (Transport Layer Security), which encrypts all transmitted data. Please note that we are not responsible for the security of any data you are transmitting over the Internet, or any data you are storing, posting, or providing directly to a third party's website, which is governed by that party's policies. Please note that no method of transmission over the Internet or method of electronic storage is 100% secure. If you have further questions about security, you can contact us at support@dalongpay.com.

Sharing Data

Access to Information
We will respond to your request for access to information we collect about you within the time frame required by applicable law.

We may share your information as follows:

  • You have consented or otherwise given us permission to share;
  • We have aggregated or de-identified the information, so that it cannot reasonably be used to identify you;
  • If required by applicable law or legal process, or if we believe it is in accordance with applicable law or legal process;
  • To protect the rights, property and safety of DALONGPAY, our users and the public, including, for example, in connection with court proceedings, or to detect or prevent criminal activity, fraud, material misrepresentation, or to establish our rights or defend against legal claims; or
  • In connection with selling, merging, transferring, or reorganizing all or parts of our business.

Email Communications

Each customer is opted-in to receive information about our product, updates and offers, we will use your name and email address to send this information to you. Please note that we may send you transactional and relationship messages as well. For instance, if our service is going to be temporarily suspended for maintenance, we might send you an email to update you.

Changes to this Policy

We may make changes to this Privacy Policy. If we make changes, we will notify you by revising the date at the top of the policy. If we make material changes, we will do so in accordance with applicable legal requirements, and we will post a notice on our mobile applications alerting you to the material changes prior to such changes becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

Please feel free to contact us at support@dalongpay.com if you have any questions about our Privacy Policy or the information practices of the DALONGPAY Services.