Scope

These is PROTERON LIMITED OU, referred to as "DALONGPAY", "we" or "us" in this document, Terms of use. DALONGPAY is a company incorporated under the laws of Republic of Estonia, with registered address at Harju maakond, Tallinn, Lasnamäe linnaosa, Katusepapi tn 4-A803, 11412, Estonia.  All services are provided by PROTERON LIMITED OU Company, referred as service providers.  The registered web page of the DALONGPAY is www.dalongpay.com .These Terms allow you to access and use our online services, our Android and iOS mobile apps and other related services utilizing some or all of the above referred to in these Terms, collectively, as our "Services."

Eligibility and Agreement

These Terms apply, should you choose to use our services. If you decline to enter into agreement with DALONGPAY you are not liable to comply with these Terms, consequently you are not eligible to use our services.

Depending on your country of residence you may not be able to use all the functions of this application. It is your responsibility to follow those rules and laws of your country of residence and/or country from which you access this application.

Our Privacy Policy

Our Privacy Policy describes how we collect, use, and share your personal information. We use reasonable physical, electronic and procedural safeguards to protect the personal information that we obtain from you from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We use industry best practices to keep any information collected and/or transmitted to our services secure. This includes the use of HTTPS with TLS (Transport Layer Security), which encrypts all transmitted data. Please note that we are not responsible for the security of any data you are transmitting over the Internet, or any data you are storing, posting, or providing directly to a third party's website, which is governed by that party's policies. Please note that no method of transmission over the Internet or method of electronic storage is 100% secure. If you have further questions about security, you can contact us at support@dalongpay.com

The DALONGPAY Services

These terms and Conditions are subject to change periodically. You will be notified of any changes made by posting the updated Terms on our service. Any amendment of Terms and Condition become effective and applicable 14 days after the amendment is posted. Changes addressing new functions of DALONGPAY Services or changes made for legal reasons are effective immediately. Your use of the Services following the effective date of such changes constitutes your acceptance of such changes. You must discontinue using our services if you do not agree to any amended Terms.

Paid Services

DALONGPAY provides premium services for which a fee is charged. All fees are described in our Fees & Limits section.

Crypto currencies transactions

The DALONGPAY service provides you with capability to operate crypto currency. The service has possibility to make exchange operations internally. The received funds will be deposited to your DALONGPAY crypto currency wallet after the conversion operation is confirmed. The usual process can take up to 24 hours. Please note that DALONGPAY does not guarantee the particular rates and prices for exchange operations of crypto currencies. The company will have no liability on the action of changing the rates, including the rate affect during the transaction process. By performing the crypto currency transactions (transfers and crypto currency exchange), user is solely agreed with the fees and charges for the mentioned operations at the moment of performing such operation and agreed to be responsible for the change of exchange rates in crypto currencies. Fees and limits of the service can be found in Fees & Limits.

DALONGPAY service provides customers with possibility to withdraw money to any third party account and to top up DALONGPAY crypto currency wallet though any third party account. For some of these operations may be charged fees according to the rules of third party systems. The fees and limit for the operations can be found in Fees& Limits.    

DALONGPAY service also provides you with possibility to buy crypto currency using your payment card (Visa or MasterCard). The customer will be informed prior the payment about the exact amount to pay for the operation on the payment summary page. The fees and limit for the operations can be found in Fees & Limits.    

DALONGPAY DOES NOT GARANTEE ANY PROFIT FROM BUYING AND HOLDING BITCOINS

Operations security

The transaction pin is a mean of security required for operations prior making them. Each customer must use transaction pin to perform following operations with his/her DALONGPAY account:

  • to send money to other DALONGPAY user
  • to send money to any external third-party cryptocurrency address

The pin code will be requested prior making any of the above-mentioned operations. The customer will be asked to create transaction pin during his/her firs account operation. The user could change the pin on profile page of mobile application in “Security” section. The new pin code could be also generated by the system by clicking on “Reset Transaction Pin” of Security section. To the user’s registered e-mail will be sent the pin, with further instructions of its activation. 

Ownership of Intellectual Property Rights

DALONGPAY retains all right, title, and interest (including all copyright, trademark, patent, trade secrets, and all other intellectual property rights) in our Services and all content on our Services, including our trademarks, service marks, designs, logos, URLs, and trade names that are displayed on our Service. We refer to in these Terms, collectively, as the DALONGPAY.

Authorized Uses of Our Services

You are permitted to use our Services, only as we have authorized. You are responsible for ensuring personal information in your account profile is current and correct, including your email address and mobile phone number. You are also responsible for maintaining adequate security, control and confidentiality of your account information, including any personal identification numbers (PINs), passwords, API keys or other codes associated with your account and any activity occurring within that account. The loss or compromise of this information may result in unauthorized access of your account.

If you believe your account has been compromised, report the matter to security immediately the incident of any such operational problems occurs. Please contact us immediately at support@dalongpay.com describing the issue at hand as thoroughly as possible including the date, type of problem and part of the DALONGPAY site or DALONGPAY Services in question of the problem. You are responsible to (i) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (ii) ensuring that you exit from your account at the end of each session when accessing the DALONGPAY Services. We have no responsibility for any loss you incur as a result of failing to comply with the instructions outlined in this section or your failure to follow or act on any notices or alerts that we may send to you.

Using SMS/Text

You must provide a valid mobile phone number to be able to use DALONGPAY Services. This number is used as part of the authentication process. You agree to receive SMS/text messages from us as part of using the DALONGPAY Services. Please note that while we do not charge you for SMS/text messages, your mobile standard messaging rates apply. Failure to provide a valid mobile phone number may result in restriction of your use of the DALONGPAY Services. If DALONGPAY suspects that your mobile number is invalid or that you are using a VOIP service to circumvent the requirement in providing a valid mobile phone number, DALONGPAY may suspend or otherwise restrict your use of the DALONGPAY Services.

Accurate Information; Registration Requirements

DALONGPAY reserves the right in its sole discretion not to open accounts, temporarily or permanently suspend accounts, including where required or recommended by applicable governmental, regulatory or law enforcement requirements. You agree that the information you provide to DALONGPAY during the account creation and any subsequent identification verification processes is accurate and complete, and will be updated from time to time as need be. 

Prohibited Activities

You agree that you will not use DALONGPAY Services to perform any type of illegal activity or take in any action that negatively affects the performances of the DALONGPAY Services. You should not be engaged in any of the following activities via the Services, nor help a third party in any such activity: (1) attempt to gain unauthorized access to our Services or another user's account, (2) make any attempt to bypass or circumvent any security features, (3) violate any law, statute, ordinance, or regulation, (4) reproduce, duplicate, copy, sell or resell our Services for any purpose except as authorized in these Terms, (5) engage in any activity that is abusive or interferes with or disrupts our Services.

If you are blocked by DALONGPAY from accessing the DALONGPAY Services (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). Use of our Services in connection with any transaction involving illegal products or services is prohibited. DALONGPAY reserves the right to temporarily or permanently suspend your account or otherwise restrict your use of DALONGPAY Services if any violation of this section occurs.

Trademarks

DALONGPAY and the DALONGPAY logo are our registered trademarks or service marks. Any other trademarks mentioned in our mobile apps are the property of their respective owners.

No Advice

DALONGPAY does not act as an advisor, including as to any financial, legal, investment, insurance and/or tax matters. Any information provided by DALONGPAY is for general information only. You are solely responsible for determining whether any contemplated transaction is appropriate for you.

Indemnification

You agree to indemnify, defend and hold our employees, agents, consultants, subsidiaries, partners, affiliates, and licensors, harmless against any and all claims, costs, losses, damages, liabilities, judgments and expenses (including reasonable fees of attorneys and other professionals) arising from or in any way related to your use of our Services, violation of these Terms or rights of any other person or entity.

Limitation of Liability

IN NO EVENT WILL WE, OUR LICENSORS, SERVICE PROVIDERS OR SUBCONTRACTORS (IF ANY) BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION TO LOST PROFITS, LOSS OF USE, LOSS OF DATA OR LOSS OF GOODWILL), ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF USE, OR THE PERFORMANCE OR OPERATION OF OUR SERVICES.

IN ADDITION, YOUR ACCESS TO, DISPLAY, USE OF THE SERVICES, OR WITH DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THE SERVICES, ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS OR SERVICES OBTAINED THROUGH THE SERVICES, OR THE ACT OR OMISSION OF ANY BUSINESS USING OUR SERVICES OR OTHER THIRD PARTY, WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED UPON BREACH OF CONTRACT, BREACH OF WARRANTY, (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, AND WHETHER OR NOT WE, OUR LICENSORS, SERVICE PROVIDERS OR SUBCONTRACTORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS OR LIMITATIONS ON LIABILITY. ONLY DISCLAIMERS OR LIMITATIONS THAT ARE LAWFUL IN THE APPLICABLE JURISDICTION WILL APPLY TO YOU. OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. THE CUSTOMER IS SOLELY RESPONSIBLE WHETHER HIS/HER LOCAL JURISDICTRIONS ALLOWS TO PURCHASE AND USE GOOD/SERVICES PROVIDED BY OUR SERVICE.

Severability

If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.

Limitations

To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of our Services within two years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.

No Waiver

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

DISCLAIMER

It is your responsibility to determine, if any, taxes apply to the payments you make or receive, and it is your responsibility to collect, report and remit the correct tax to the appropriate tax authority, regardless of jurisdiction. DALONGPAY is not responsible for determining whether taxes apply to your transaction, or for collecting, reporting or remitting any taxes arising from any transaction, to you or any taxation, governing or third authority.

You should be aware of all risks associated with virtual commodities, and seek advice from an independent financial adviser should you have any doubts. Furthermore, there may be risks that are not disclosed in our Terms.

There are risks associated with utilizing Internet-based deal execution trading system including, but not limited to, the failure of hardware, software, and Internet connection. DALONGPAY does not control the reliability or availability of the Internet. DALONGPAY cannot be responsible for communication failures, distortions or delays when trading via the Internet.

The content on this document is subject to change at any time without notice. DALONGPAY has taken reasonable measures to ensure the accuracy of the information in our apps. However, DALONGPAY does not guarantee its accuracy, and will not accept liability for any loss or damage which may arise directly or indirectly from the content or your inability to access the mobile apps, for any delay in or failure of the transmission or the receipt of any instruction or notifications sent through the mobile apps.